Effective Date: August 26, 2026
Brain Waves Educational Psychology ("Brain Waves," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of everyone who visits our website, brainwavespsych.com (the "Site"), or otherwise interacts with our practice. This Privacy Policy explains what information we collect, how we use and protect it, and the choices and rights available to you.
This Privacy Policy applies to our website and general business operations. It is separate from, and does not replace, our HIPAA Notice of Privacy Practices, which governs the use and disclosure of Protected Health Information (PHI) for clients receiving psychoeducational, assessment, or related clinical services from our practice. A copy of our Notice of Privacy Practices is available upon request or at your intake appointment.
We may collect the following categories of information:
Information You Provide Directly: such as your name, email address, phone number, mailing address, and any details you share through our contact forms, appointment requests, newsletter sign-up, giveaways or promotions, or email correspondence.
Client and Prospective Client Information: if you inquire about services, this may include your child's age or grade, general reason for inquiry, and insurance or payment information relevant to scheduling. Clinical and health-related information shared during intake or treatment is governed by our Notice of Privacy Practices and applicable HIPAA and California confidentiality laws, not this Site policy.
Automatically Collected Information: when you visit our Site, we and our service providers may automatically collect certain technical information, including your IP address, browser type, device type, pages viewed, referring URLs, and the date and time of your visit, typically through cookies and similar analytics technologies.
Social Media Interactions: if you interact with our practice through Instagram or other social platforms (for example, giveaways, comments, or direct messages), those platforms collect information under their own privacy policies, which we encourage you to review.
We use the information we collect to:
We do not sell your personal information, and we do not use website visitor data to make decisions about clinical care. Clinical decisions are based solely on information gathered through the intake and evaluation process.
Our Site may use cookies and similar tracking technologies (such as website analytics tools) to understand visitor traffic and improve our content. You can control or disable cookies through your browser settings; however, some Site features may not function properly if cookies are disabled.
We may share limited information with trusted third-party service providers who help us operate our practice and Site, such as website hosting, email and newsletter platforms, scheduling and electronic health record (EHR) systems, payment processors, and telehealth platforms. These providers are authorized to use your information only as necessary to provide services to us and are contractually or legally obligated to protect it. Providers who may access PHI in connection with clinical services do so under Business Associate Agreements consistent with HIPAA.
Our Site is intended for use by parents, guardians, and adult visitors, not for direct use by children. While our clinical services are frequently provided to children and adolescents, all such information is collected through the intake and treatment process with parent or guardian consent, and is protected under our Notice of Privacy Practices rather than through general Site data collection.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Clinical and health information is maintained in accordance with HIPAA security standards. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain website inquiry and marketing information for as long as reasonably necessary to fulfill the purposes described in this policy, or as required by law. Clinical records are retained in accordance with California record retention requirements for psychological and educational assessment records.
Depending on your location and applicable law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), you may have the right to:
To exercise any of these rights, please contact us using the information below. Please note that certain clinical and billing records may be exempt from deletion requests due to legal and professional recordkeeping obligations.
Our Site may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies directly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Effective Date" at the top of this policy indicates when it was last revised. We encourage you to review this page periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Brain Waves Educational Psychology
200 San Marlo Way, Suite 4, Pacifica, CA
Email: admin@brainwavespsych.com
Phone: (650) 549-5015
Website: brainwavespsych.com
Rachel, EdS, LEP #4257, ABSNP #13342 — Diplomate in School Neuropsychology